We have the following requirements. Mail your Resume to HR@svnindia.com Kindly mention the subject as Application for the post - Skill Name  
 
S/N Skills Role/Job Description Academics/Knowledge/Hands-on
4 Desk side FM engineer Level-2 Performs installations, maintenance, and repairs on customer equipment working primarily on site. Determines site and equipment requirements; outlines interdependencies. Understands customer goals; identifies consequences of various solutions. Configures system hardware, software and network components. Assembles and integrates system/product, and verifies system/product operation. Uses proactive monitoring procedures to identify problem prevention opportunities. Provides customer with overview of installation activity, site-specific information and access to appropriate contacts. Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures. Graduate / Diploma / certification/working experience on branded machines / knowledge of hardware troubleshooting / own conveyance / ready to stay back if needed/OS knowledge / good effective communication
5 Team Leader Lead the Helpdesk / FM team (5-15 resources). Responsible end-to-end for the group's deliverables. Graduate/ Diploma engineering/Excellent communication skills/English & local Language knowledge/experience in customer handling/process oriented/hands on/staying nearby to site/telephone handling skills/team player/know how to get job done. Good Leadership quality.
6 Team Leader (Gen) Leads the complete FM Operation from a customer site. Responsible for FM deliverables and Service Levels. Single point of contact for customer for FM operations. Manages client relationship. Graduate/ Diploma engineering/Excellent communication skills/English & local Language knowledge/experience in customer handling/process oriented/hands on/staying nearby to site/telephone handling skills/team player/know how to get job done. Good Leadership quality.
 
7 Unix (Solaris / HPUX / AIX) Engineer - Level 1 On going management and maintenance of Unix servers. Execute pre-defined tasks and tasks as instructed. Recover from minor system failures/partial failures. Graduate/Diploma preferably with certification in any Industry Unix OS.

 
     
   


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